To Ensure Delivery for Christmas, Orders Must Be Received By 3pm on December 16th.
Pod uses FedEx Express for domestic and international delivery. When necessary, we use USPS Priority (domestic), FedEx Ground service (domestic), and USPS Priority Mail International 6-10 days (international). We generally ship within two business days from the time your order is received. If it is necessary for your package to be signed for, it is your responsibility to inform us prior to shipping. You may be asked for ID at time of delivery/signature.
We ship weekdays Tuesday-Friday.
Shipping rates within the United States, including Alaska and Hawaii are based on the weight of you order. You will be charged accordingly at checkout.
Puerto Rico + U.S. Territories: International shipping rates apply (See below)
international shipping rates
$100.00 and under: $24.95
$300.01 and up: $54.95
Make sure to indicate in the “comments” area if you need your package expedited. We will follow up with options and invoice you separately for this.
Please review your billing and shipping address when placing an order. Pod is unable to re-route packages.
Once your order ships, you will receive an email confirmation outlining the details of your order. This message will include a link that will direct you to updated tracking information.
note to international customers
It is possible that tax, customs, and import duties may be levied by your local government. All additional taxes and fees are the customer’s responsibility. Items are shipped from Cambridge, Massachusetts (USA), with a detailed invoice declaring the exact total of merchandise purchased in US dollars. A telephone contact number must be included in all international orders. Customer's are responsible for all fees associated with the refusal of a package. This can include refusal charges, customs fees, and return shipping fees.
Ceramics and glassware will not be shipped internationally.